When a reservation is made exclusively for Valk Exclusief hotel accommodation for one or more individuals, with or without breakfast, the following cancellation conditions apply:
Until when can I cancel free of charge?
If you have booked the regular rate, you can cancel free of charge until noon (12:00 p.m.) on the day of arrival. Other rates, such as non-refundable, flexible, sustainable and early-bird rates, are subject to different cancellation conditions.
What does “noon on the day of arrival” mean?
Check-in times vary by hotel. Please consult the conditions of the relevant hotel. You may cancel your reservation free of charge until noon (12:00 p.m.) on the day of arrival.
Have you booked a suite or family room?
Each hotel applies its own cancellation conditions to suites and family rooms. You can find these specific conditions in your booking confirmation.
What is a non-refundable reservation?
This is a reservation that must be paid for online at the time of booking and cannot subsequently be cancelled or changed.
Why should I choose the non-refundable rate?
Because you waive the option of flexible cancellation and pay for the reservation online immediately, we offer you a discount. The non-refundable rate is therefore always the lowest available rate.
What is a flexible-rate reservation?
This is a reservation that must be paid for online at least 24 hours before check-in. Otherwise, the reservation will be cancelled automatically. Once the reservation has been paid for, you may cancel it up to 24 hours before check-in. After that, the same conditions as those for a non-refundable reservation will apply.
What is a sustainable-rate reservation?
This rate is non-refundable and does not include housekeeping during your stay. For every sustainable stay, we plant a tree through the Trees4Next project. The reservation cannot be changed or cancelled free of charge.
Why should I choose a sustainable stay?
Besides being the lowest available rate, it is also the most sustainable choice because housekeeping is skipped during your multi-night stay. For every sustainable stay, we plant a tree through the Trees4Next project. In this way, we help preserve a greener world for our future guests and for the generations of the Van der Valk family that follow us.
What is an early-bird reservation?
This is a reservation offering an especially competitive rate for guests who book early and must be paid for online immediately. This rate cannot be cancelled or changed free of charge.
Early-bird conditions vary by hotel. Please ask the relevant hotel about its specific early-bird conditions.
What is a last-minute reservation?
A last-minute reservation offers a competitive rate for a stay booked at short notice. This means that the overnight stay will take place within two weeks of the booking date. Last-minute offers are available exclusively on the last-minute page and are not listed among packages, rooms or other special offers.