Utrecht on the bike

Bicycles and e-bikes - FAQ

• Is it possible to store my own bicycle or e-bike at the hotel?

  Yes, as a hotel guest you can safely store your own bicycle or e-bike in the hotel’s secure and locked bicycle storage area.

• Is the bicycle storage at the hotel covered?

  Yes, the bicycle storage area is covered and well lit, so your bicycle or e-bike can be stored safely and kept dry.

• Is the bicycle storage area locked?

  Yes, the bicycle storage area is locked and secured, allowing you to store your bicycle or e-bike with peace of mind during your stay.

• Do I need to pay extra to use the secure bicycle storage?

  No, use of the bicycle storage is complimentary for hotel guests.

• Can I charge my e-bike (battery) at the hotel?

  Yes, charging facilities for e-bikes are available. You can use the facilities in the bicycle storage area or contact reception for more information.

• Does the hotel offer bicycle or e-bike rental?

  Yes, the hotel offers both bicycle and e-bike rentals, allowing you to easily explore the surrounding area.

• Does the hotel offer assistance or a pick-up service in case of a flat tire or broken bicycle?

  If you experience a problem with your bicycle, please contact reception. We will gladly assist you or refer you to a local bicycle service provider.

• Are child seats available for the bicycles?

  No, we do not offer child seats for bicycles.

• What are the rental rates for bicycles and e-bikes?

  The rental rates are €20 per day for a bicycle and €33 per day for an e-bike.

• Does the reception provide cycling routes?

  Yes, various cycling routes are available at reception, ranging from short rides to longer routes through the surrounding area.

• Does the hotel offer packed lunches for guests on the go?

  Yes, the hotel offers packed lunches, ideal for a day of cycling or a long walk.

• Can I reserve a packed lunch in advance?

  Yes, you can reserve a packed lunch in advance through reception or when making your booking.

• How much does a packed lunch cost at the hotel?

  A packed lunch costs €14.50 each.

• Is it possible to order multiple packed lunches at once for groups or families?

  Yes, it is possible to order multiple packed lunches at the same time. We kindly ask you to inform us in advance so we can prepare everything accordingly.